The Australian crypto exchange said while it had no exposure to FTX, it was “not immune” to its fallout.
Customer support staff swamped during market swings — exchange execs
Binance Australia’s CEO says it is imperative that customer support is ready for a large influx of customer inquiries at any moment.
Coinbase users angry with customer support after funds disappear from accounts
Coinbase customers are venting again in frustration with the lack of customer support from the $65 billion company.